Smyly™ guide

Order and reprint your welcome kit

See what came in the box, request more printed pieces, or download the print-ready files for your own print vendor.

  • 5 min
  • 4 steps
  • Updated

What you’ll need

  • An active subscription. Requests and print files open when you subscribe.

Screens shown with a fictional demo practice and AI-generated model photos.

  1. Step 1: Open your welcome kit

    Click Welcome kit in the sidebar. What is in the box lists every piece: 3 posters, 25 tri-fold brochures, a tabletop display, a window cling, 50 QR cards and a sheet of 48 stickers, each printed with your logo and a QR code that opens your patient page.

    Below it, Put it up in this order says where each piece goes (see Put your QR code where patients scan it).

    The Your welcome kit page in the Marketing Hub, with Welcome kit highlighted in the sidebar and a photo of the printed kit beside the What is in the box counts. Callout 1: Welcome kit Callout 2: What is in the box
    1. Welcome kit
    2. What is in the box
  2. Step 2: Request more materials

    Under Request more materials, type how many of each piece you need, for example 100 QR cards. Each piece shows its limit, and anything left at 0 is skipped.

    Fill in Ship to: attention, Street address, city, state and ZIP (US addresses only). Add notes for the print desk if something arrived damaged or you need a different logo, then click Send request.

    The Request more materials form with 25 tri-fold brochures and 50 QR cards entered, a Sacramento shipping address filled in, and the Send request button. Callout 1: QR cards Callout 2: Street address Callout 3: Send request
    1. QR cards
    2. Street address
    3. Send request
  3. Step 3: Watch for the confirmation

    Request sent confirms the print desk has it, and a copy goes to your email. A person reads every request and replies if anything needs clarifying. Your earlier requests are listed under Past requests.

    You can send three requests in any 30 days. It is a message to a person, not a checkout: there are no prices on the form.

    The Request sent confirmation listing 25 tri-fold brochures and 50 QR cards, with two entries under Past requests. Callout 1: Request sent Callout 2: Past requests
    1. Request sent
    2. Past requests
  4. Step 4: Or print it yourself from the Print Shop

    Click Print Shop in the sidebar. Your welcome kit files are the same designs as the box, already carrying your logo and QR code. Click PDF next to any piece and hand the file to a print vendor as-is, printed at 100% scale. The first download of each file takes a few seconds.

    The Print Shop page listing eight welcome kit files, from three 18 by 24 inch posters to a sticker sheet, each with a PDF download button. Callout 1: PDF
    1. PDF

Good to know

  • Uploaded a new logo? The Print Shop files refresh automatically.
  • The Print Shop also has a patient share card for your referral program, as a press-ready SVG.

New to Smyly? See it on your own practice.

Start a 7-day free trial: your branded patient page is live the same day. A card is required at checkout and nothing is charged for 7 days.

Something here doesn’t match what you see? Email [email protected] and we’ll fix the guide.